Meeting Sites Resource

Claims & Disputes
Agreement on procedures if Customer and Hotel cannot agree on performance damages

• Parties attempt to resolve dispute over a period of at least 30 days before resorting to formal dispute resolution
• If parties cannot resolve dispute, they will submit matter to J.A.M.S./ endispute or its successor for binding arbitration

Construction and Remodeling
Does not allow hotel to conduct renovations that impact your meetings

• Hotel to notify group if any construction, maintenance, remodeling, repairs that may be in effect over your meeting/room block dates
• Group has right to cancel without penalty and/or receive compensation if construction, maintenance, appearance or noise affects meeting
• Group reserves right to request construction, maintenance, repairs to be stopped during their meeting dates
• If group does cancel due to construction, maintenance and repairs, all deposits will be returned to group in full within 30 days

Change in Management/Termination

• Allows company to terminate contract without liability if hotel changes management company, franchise or if foreclosure occurs

Breach by Hotel/Termination

• Hotel liable to company all direct and indirect costs if hotel fails to provide sleeping rooms, meeting space and services as contracted

Force Majeure/Termination
Allows company to cancel meeting based on factors out of your control

• Specific terms and conditions which either group or the hotel can cancel the meeting without financial responsibilities 
• Events out of control of parties including but not limited to flood, earthquake, fire, war, terrorist attacks, curtailment of transportation, labor strikes and government regulations
• Anything that makes it impracticable, illegal or impossible to perform
• If Customer still elects to conduct meeting, no attrition, food and beverage guarantees apply