| Article Index |
|---|
| Contract Components |
| Published Rate Clause |
| Room and Space Review |
| Method of Reservation |
| Audio Visual |
| Resell Clause |
| Claims & Disputes |
| Bankruptcy Termination |
| All Pages |
Page 3 of 8
Room and Space Block Review (If contracting 2 plus years out)
- Never sign a long term contract stating “rates to be negotiated”
- Define a formula in contract to establish a fair rate structure
- Match lowest group rate offered to other groups during same period
- Cancellation without penalty if agreement can not be reached at least 18 months out
- Current lowest group rate/maximum percentage increases for future years (2%-5%)
- If hotel quality deteriorates , Customer may cancel meeting without penalty
Value Added Concessions
Prioritize for each meeting based on meeting specific needs and meeting value
- Group rate honored 3 days prior and post meeting dates
- Discount on staff rooms
- Complimentary rooms ratio/cumulative (start at 1 per 40)
- Suite/Club Floor upgrades at group rate
- Complimentary/Discounted hospitality suites
- VIP transportation/in-room amenities
- Late check out for VIPs/staff
- Complimentary/discounted food & beverage functions
- Complimentary/discounted parking
- Discount off printed banquet menus
- Discount off printed AV prices
- Complimentary entry to health/fitness club
- Complimentary signage outside each meeting room/meal function/office/speaker ready room
- Complimentary acceptance and storage of boxes/product/materials 3 days prior to meeting
Bellman/Maid Gratuities
- Bellman gratuities and maid gratuities will be added to the master account (specify exact amount)
- Bellman and maid gratuities will be made at the discretion of attendees



